Delete your Scope account

This page explains how to delete your Scope account and the data associated with it. It applies to the Scope apps for Android TV and mobile (package com.halilovic.scope) and the Scope web portal at scope-tv.com.

Developer: Selvedin Halilovic.

If you can sign in: (1) sign in at scope-tv.com; (2) open Account → Delete account; (3) confirm the deletion.

If you can no longer sign in: send an email to [email protected] from the email address you registered with, with the subject line “Delete my account”. We may ask you to confirm ownership before deleting.

Deletion requests are processed within 30 days.

When your account is deleted, we permanently remove: your account profile (email address and password); all saved playlists, including Xtream Codes credentials and M3U URLs you added; and the link between your account and your devices (device IDs / MAC addresses).

Deletion is permanent. Any active licences tied to the account are forfeited and cannot be restored or refunded through account recovery.

Billing records (invoices and payment confirmations) are retained for the period required by applicable tax and accounting law, and are then deleted.

Server logs containing technical data are retained for a limited period for security purposes and are then deleted automatically.

You can use Scope without creating an account. In that case the only data we store is your device’s identifier (a synthetic MAC address derived on the device) and the playlists added for that device.

To have this data removed, email [email protected] and include the device ID shown on your TV screen (Settings → About), and we will delete it within 30 days.

For any questions about your data, contact [email protected]. See also our Privacy Policy at scope-tv.com/privacy.